News for 'customer service'

Three Mega IPOs Set To Rewrite India Inc Story In 2026

Three Mega IPOs Set To Rewrite India Inc Story In 2026

Rediff.com10 Sep 2025

IPOs have been the flavour of the season for some time. But the coming together of three mega IPOs, from diverse businesses and historic relevance, could tell a story that's still in the making, points out Nivedita Mookerji.

RBI bars Navi Finserv, 3 other NBFCs from extending loans

RBI bars Navi Finserv, 3 other NBFCs from extending loans

Rediff.com18 Oct 2024

The Reserve Bank of India (RBI) has barred four non-banking finance companies (NBFCs), including two microfinance institutions (MFIs), from sanctioning and disbursing loans for charging exorbitant interest rates to the borrowers. These four entities are Asirvad Microfinance, Arohan Financial Services (also an MFI), DMI Finance, which provides personal, consumption, and micro, small and medium enterprises loans, and Flipkart co-founder Sachin Bansal's Navi Finserv, which offers home and personal loans. The ban will take effect on October 21 to "facilitate closure of transactions in the pipeline", the regulator said in a statement.

How To Make Banks Treat Customers Fairly

How To Make Banks Treat Customers Fairly

Rediff.com10 Apr 2023

Nobody is held accountable for lapses, no matter how badly it affects the person or business whose accounts are frozen. Nor is there compensation for losses. Most people get to know their accounts are blocked only when a cheque bounces, points out Debashis Basu.

Chhonzin Angmo Creates History On Everest

Chhonzin Angmo Creates History On Everest

Rediff.com27 May 2025

Chhonzin Angmo became the first visually-impaired woman from India to plant the Tricolour on Earth's highest mountain.

'I Won't Wait For Decades To Get Reform Done'

'I Won't Wait For Decades To Get Reform Done'

Rediff.com19 Sep 2025

'That is going to have an impact on literally every one, whether you buy a toothpaste, a safety pin, a car, shoes or medicines or you go to a diagnostic centre.'

'My Job Is To Be A Facilitator'

'My Job Is To Be A Facilitator'

Rediff.com23 Jun 2025

'My job is to provide people with a bouquet of options they can choose from.'

HDFC Bank customers once again face service outage

HDFC Bank customers once again face service outage

Rediff.com30 Mar 2021

This is not for the first time that the customers of the bank have faced service outage. In fact, the bank has been penalised by the Reserve bank of India (RBI) for two major outages in the past. In December, the RBI temporarily barred HDFC Bank from launching new digital banking initiatives and issuing new credit cards after taking a serious view of service outages at the lender over the last two years.

How India, UK will benefit from the free trade deal

How India, UK will benefit from the free trade deal

Rediff.com24 Jul 2025

India on Thursday signed a free trade agreement, officially dubbed as the Comprehensive Economic and Trade Agreement (CETA), with the UK - its 16th trade pact so far - as the country aims to boost bilateral trade and investments.

Sorry, but UAE is not granting lifetime golden visas

Sorry, but UAE is not granting lifetime golden visas

Rediff.com9 Jul 2025

The Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) has denied the accuracy of reports circulated by local and international media outlets and websites regarding the United Arab Emirates granting lifetime golden visas to certain nationalities.

Amazon to invest Rs 2,000 cr in India to expand logistics, improve safety

Amazon to invest Rs 2,000 cr in India to expand logistics, improve safety

Rediff.com20 Jun 2025

Amazon will invest more than Rs 2,000 crore (about $233 million) in India in 2025 as it strengthens its logistics and safety standards, said the ecommerce company on Thursday.

Chhattisgarh man gets surprise calls from Kohli, ABD

Chhattisgarh man gets surprise calls from Kohli, ABD

Rediff.com10 Aug 2025

The tryst with instant fame began on June 28 when Manish, son of farmer Gajendra Bisi, purchased a new Jio SIM from a mobile shop in Deobhog, around 8 kilometres from his village.

No mechanical or maintenance issue in crash report: AI CEO

No mechanical or maintenance issue in crash report: AI CEO

Rediff.com14 Jul 2025

Air India CEO Campbell Wilson addresses the preliminary report on the Ahmedabad plane crash, stating no mechanical or maintenance issues were found with the aircraft. He urges against premature conclusions as the investigation continues.

Spot the Scam Before It Spots You!

Spot the Scam Before It Spots You!

Rediff.com8 Jul 2025

Fraudsters lure individuals with false promises of recovering bonuses or maturity proceeds from lapsed policies.

How AI Is Transforming Travel

How AI Is Transforming Travel

Rediff.com29 May 2025

As many as 94 per cent of travel and tourism industry leaders consider AI to be critical to their business.

Axiom-4 mission hits another delay as NASA examines leak at ISS

Axiom-4 mission hits another delay as NASA examines leak at ISS

Rediff.com13 Jun 2025

On Thursday, NASA announced that it was working with Roscosmos to understand a new pressure signature, after the recent post-repair effort in the aft-most segment of the International Space Station's Zvezda service module.

How To Apply For The SBI Bank Clerk Exam

How To Apply For The SBI Bank Clerk Exam

Rediff.com7 Aug 2025

The last date to submit your application for the SBI Bank Clerk Examination for Junior Associates is August 26.

PayPal receives RBI nod to operate as cross-border payment aggregator

PayPal receives RBI nod to operate as cross-border payment aggregator

Rediff.com28 May 2025

PayPal Payments Pvt Ltd (PayPal), the Indian subsidiary of PayPal Holdings Inc, has received in-principle approval from the Reserve Bank of India (RBI) to operate as a Payment Aggregatorross Borderxports (PA-CB-E). This marks a key milestone in PayPal's operations in India and its continued support for Indian small businesses, enabling secure cross-border payments to approximately 200 markets, the company said in a statement.

Top Competitive Exams After Class 12

Top Competitive Exams After Class 12

Rediff.com18 Aug 2025

rediffGURU Nayagam PP, career counsellor and the founder of EduJob360, counsels students and aspiring professionals about how they can make the right career decision.

'We're the largest gig worker employer in country'

'We're the largest gig worker employer in country'

Rediff.com25 Jun 2025

'Today, we have 2 million active drivers earning through our platform every month.'

Do Your Knees Hurt While Walking/Running?

Do Your Knees Hurt While Walking/Running?

Rediff.com7 Aug 2025

rediffGURU Rebecca Pinto, a physiotherapist, nutritionist and founder of Dr Rebecca's Physiotherapy, offers practical advice on how to lead a healthy, pain-free life.

Centralised KYC system in works, says Sebi

Centralised KYC system in works, says Sebi

Rediff.com4 May 2025

Markets regulator Sebi is actively working with the Ministry of Finance and other financial regulators on setting up a centralised KYC (Know Your Customer) system, chairman Tuhin Kanta Pandey has said. The Central KYC is an online database that maintains KYC records of customers in a centralised manner, aiming to streamline compliance across financial institutions.

We Will Defer To AAIB: Boeing

We Will Defer To AAIB: Boeing

Rediff.com12 Jul 2025

Aircraft manufacturer Boeing on Saturday said it continues to support the ongoing investigation into the Air India Flight AI171 crash, hours after the Aircraft Accident Investigation Bureau (AAIB) released its preliminary report on the incident that occurred in Ahmedabad.

Probe report flags no maintenance issues: Air India CEO

Probe report flags no maintenance issues: Air India CEO

Rediff.com14 Jul 2025

Air India's CEO defends the fitness of pilots and aircraft after a preliminary report into the crash of flight AI171 raised questions. He urged against premature conclusions as the investigation continues.

India's services sector growth eases slightly in July

India's services sector growth eases slightly in July

Rediff.com5 Aug 2024

India's services sector growth recorded another month of robust expansion in July, albeit at a slightly slower pace than in June, largely supported by robust demand conditions and investment in technology, a monthly survey said on Monday. The seasonally adjusted HSBC India Services Business Activity Index was at 60.3 in July, down only fractionally from 60.5 in June. In the Purchasing Managers' Index (PMI) parlance, a print above 50 means expansion, while a score below 50 denotes contraction.

India, EU 'very near' to concluding FTA: Goyal

India, EU 'very near' to concluding FTA: Goyal

Rediff.com10 Jun 2025

Commerce and Industry Minister Piyush Goyal on Tuesday said India and the 27-nation EU bloc are "really very near" to concluding talks for the proposed free trade agreement, with only a few issues left to be resolved.

RBI considers fresh guidelines to curb mis-selling

RBI considers fresh guidelines to curb mis-selling

Rediff.com10 Jun 2025

Concerned over the rise in mis-selling of products by banks and non-banking financial companies (NBFCs), the Reserve Bank of India (RBI) is examining whether to come up with norms to curb such practices. Observing that pushing financial products, such as insurance, indiscriminately to unaware consumers may be detrimental to their well-being, RBI Deputy Governor M Rajeshwar Rao said, "We are examining whether it necessitates framing of guidelines to address mis-selling of financial products and services by REs (regulated entities)."

'Future Generali always wanted to outgrow the industry'

'Future Generali always wanted to outgrow the industry'

Rediff.com12 Jul 2025

'This will be our first large-size bank partner, and hence, the partnership will be a game-changer for us.'

'We Were There At Every Crew Funeral': AI CEO

'We Were There At Every Crew Funeral': AI CEO

Rediff.com21 Jun 2025

'We will continue supporting those affected long after the work in Ahmedabad is done.'

'Sensex Is Barometer Of Economy And Capital Markets'

'Sensex Is Barometer Of Economy And Capital Markets'

Rediff.com18 Jul 2025

'BSE has facilitated nearly Rs 35 trillion in capital raising across multiple segments.'

'India-China Won't Go Back To What It Was'

'India-China Won't Go Back To What It Was'

Rediff.com4 Sep 2025

'What's currently underway is not a 'reset'.' 'What needs to be arrived at is a new balance.'

What Makes J&K's Vande Bharat One Of A Kind

What Makes J&K's Vande Bharat One Of A Kind

Rediff.com7 Jun 2025

The new Vande Bharat train is custom-built for Himalayan winter conditions, includes heated windscreens, thermally insulated lavatories, and advanced sub-zero heating systems.

Healthy balance sheets augur well for economy: RBI Governor Sanjay Malhotra

Healthy balance sheets augur well for economy: RBI Governor Sanjay Malhotra

Rediff.com1 Jul 2025

Large tariffs by the United States administration and elevated geopolitical risk have increased near-term global financial stability risks, and along with weather events pose downside risks to domestic growth, Reserve Bank of India (RBI) Governor Sanjay Malhotra said in the foreword to the Financial Stability Report released on Monday.

All Aboard! Louis Vuitton Sets Sail In Shanghai

All Aboard! Louis Vuitton Sets Sail In Shanghai

Rediff.com30 Jun 2025

Located in the heart of Shanghai, in the HKRI Taikoo Hui complex on Nanjing West road, the gleaming ship-shaped Louis Vuitton store, The Louis, stands as a 30-metre high tribute to the city's maritime identity.

Why NRIs are holding back on market bets

Why NRIs are holding back on market bets

Rediff.com23 Jul 2025

Non-resident Indians (NRIs) haven't gone big on the Indian stock market story despite the post-pandemic boom. While domestic participation through mutual funds (MFs) and dematerialised accounts has soared, NRI participation figures show limited signs of a similar rise.

Infosys to lay groundwork for LIC's digital transformation

Infosys to lay groundwork for LIC's digital transformation

Rediff.com17 Sep 2024

State-owned Life Insurance Corporation (LIC) announced on Monday that it had signed up tech giant Infosys to develop a next-generation digital platform that will act as the foundation for new high-value business applications, such as customer and sales super apps, portals, and digital branches. The financial terms of the deal remain undisclosed. The tie-up with Infosys is part of LIC's "long-drawn" strategy, said a senior executive of India's biggest insurer, who noted that the IT giant "won the bid to develop the next-generation platform through a request for proposal (RFP) process".

Ashok Leyland Turns Trucks Smart with AI

Ashok Leyland Turns Trucks Smart with AI

Rediff.com5 Jun 2025

The company has embedded intelligence in every layer of its value chain, marked by predictive maintenance, AI-powered image recognition and robotic automation.

Ola Electric Hits Speed Bumps On Road to Future

Ola Electric Hits Speed Bumps On Road to Future

Rediff.com19 Jun 2025

Clearly, some of the bullishness of the early days has gone missing. Ola's market share is slipping amid rising competition from incumbents like Bajaj Auto and TVS.

Why Is RBI Gov Meeting Top Bankers?

Why Is RBI Gov Meeting Top Bankers?

Rediff.com13 Jan 2025

'Growth, liquidity and deposit mobilisation are likely to be discussed during the interaction.'

OnePlus to invest Rs 6,000 cr in India biz over next 3 years

OnePlus to invest Rs 6,000 cr in India biz over next 3 years

Rediff.com5 Dec 2024

Chinese smartphone maker OnePlus on Thursday said it plans to invest up to Rs 6,000 crore in its India business over the next three years. The company plans to make the investment in tranches of Rs 2,000 crore annually for the next three years under 'Project Starlight'. OnePlus on Thursday announced an annual investment of Rs 2,000 crore over the next three years to accelerate innovations in products and services in India.

Space Economy Takes Off in Andhra Pradesh

Space Economy Takes Off in Andhra Pradesh

Rediff.com23 Jul 2025

Andhra Pradesh will establish two expansive integrated space cities in Lepakshi and Tirupati, spanning around 33,000 acres.